Here to Serve You

At Northwest Dental Center, our patient and friendly staff will make sure you feel comfortable and well-informed every step of the way. Our mission is to provide the highest level of healthcare to the greater Boise area. Meet our staff members ready to serve you.



Sheila is an Idaho native. She graduated from ISU with her degree Dental Hygiene in 1997. Prior to that, she was Dr. Crofts chair-side dental assistant. When she is not exploring the wilderness hiking or camping with her husband and their grown girls, she is gardening and raising her chickens!



Kalynn grew up in the little town of Gooding Idaho. She received her Bachelor's degree at Gonzaga in 2009 and graduated from Carrington College in 2012 with her degree in Dental Hygiene. Her husband Kyle serves in the Idaho Army National Guard as a helicopter pilot. When they are not at work, she and her husband enjoy spending time outdoors with their little girl and puppy. They are excited to be welcoming their second baby in November. 



Tracy was born and raised in Boise, Idaho and has always had a passion for dentistry. After earning a certificate of dental assisting from Boise State University in 1998, she joined Northwest Dental Center in 2000 as Dr. Cook's dental assistant. She earned her Bachelor of Science in Dental Hygiene at the University of Bridgeport, Fones School of Dental Hygiene and since 2016 has been welcomed back to Northwest Dental Center as a dental hygienist. She is honored to be a part of such a hardworking team of people who ALL share her passion in providing the highest quality dentistry, keeping up with the latest dental technology and are dedicated to providing the best patient care possible. Tracy loves being a hygienist and is passionate about oral health care and enjoys the opportunity to help patients become healthier through their oral health. She strives to gain the patient’s trust and confidence through her oral health care education and instruction and always giving 100% everyday! She considers the doctors at Northwest Dental Center to be very knowledgeable in their field and are excellent at making the work day stress free and fun! Tracy and her husband, Brad, have one son. As a family, they enjoy all the things that Idaho’s great outdoors has to offer. They also enjoy the movies and eating great food with friends. 


Dental Assistant

Jennifer is a Boise native. She has been a part of our team since 2007 as Dr. Cook's chair-side Dental Assistant and is in charge of ordering all the dental supplies we need. She is also Dr. Cook's lead dental assistant. Apart from work she has 2 energetic little girls that keep her busy!  She and her husband love taking their girls on vacations and enjoy golfing and playing on an adult softball league.


Dental Assistant

Mallory is also a Boise native and has been a dental assistant for 8 years. She enjoys helping patients feel comfortable while they are getting their dental work done and helping them understand how dentistry impacts their overall health. Her daughters keep her and her husband busy having fun together as a family. 

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Dental Assistant

Allie grew up in North Dakota and Mountain Home. She has a lot of experience working in pediatric dentistry and is wonderful with kids. Helping patients feel relaxed and comfortable in the dental chair is one of her talents.  Allie enjoys spending time with her family especially her son Braxton.

  She is a talented dental assistant and we feel very fortunate to have her on our team.

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Dental Assistant

Cassandra was born and raised in Placerville, California. She moved to Idaho in 2013 and has been part of our team since February 2014. Cassandra is a dental assistant for Dr. Bingham. As a Disney enthusiast, she is always making a trip to Disneyland.  She and her boyfriend also love spending time with their puppy Payton.


Office Manager

Roxanna is an Idaho native and a die hard Boise State fan! She graduated from Boise State in 1986 with her degree in Dental Assisting. In 2002 Roxanna joined our team as a bookkeeper/receptionist and became our Office Manager in 2015. When she is not at work, she loves horseback riding and supporting her children drag racing.


Insurance Coordinator

Shannon has been with Northwest Dental Center for over 20 years. She worked first as a dental assistant for Dr. Croft and is now our insurance coordinator. We are excited she is back on our team. 

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Scheduling Coordinator

Tina is one of our scheduling coordinators. She was born and raised in Northern Idaho and has been in the Treasure Valley since 2010. She earned her Dental Assistant degree in 2012. She recently married Tony, and they now have a combined total of 6 kids. Tina loves to travel and spend time with her family. She has a passion for home decorating and likes to help her friends make their houses beautiful. 

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